TEMARIO 
20 theory hours
 
TOURIST CUSTOMER SERVICE 
	
Tourist customer service - Vocabulary for a Tourist I
	
Tourist customer service - Vocabulary for a Tourist II
	
Tourist customer service - Crew Members and Security I
	
Tourist customer service - Crew Members and Security II
	
Tourist customer service - Departures, Arrivals & Useful Terms I
	
Tourist customer service - Departures, Arrivals & Useful Terms II
	
Tourist customer service - Typical Situation: Information Desk
	
Tourist customer service - Booking A Railway Ticket For Advance Travel From An Agency
	
Tourist customer service - An Agency With A Problem And Reporting Lost Property To A Station Guard
	
Tourist customer service - Dialogue Questions
	
Tourist customer service - Train Transport. You’ve got mail
	
Tourist customer service - Course test